- General
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Chyby
0
Not a bug
Update+reinstall error 5.11.1
I had the update notification, so tried it, and it was first blocked by Avast, then gave errors.
So tried a fresh install from the install exe downloaded from the main website. That one was first blocked by windows, then Avast, so had to create exceptions. Finally the installer ran, but couldnt finish the install.
Its getting this error :
"Error opening file for writing etc"
first was to this directiory:
C:\Users\XXXX\AppData\Local\Programs\
then i changed directories but still the same writing error.
Might be a permission issue in the installer?
As of now, I cant install it on my pc, and I couldnt find the older versions to roll back.
win10 20H2 19042.985
Služby zákaznické podpory by UserEcho
this is the error
Sounds like you have problems caused by a false positive detection. You can try getting one of the previous versions here, or wait a couple of days for the false positive detections to be removed. Contacting your antivirus company will help speed it up.
Thanks for your speedy reply!
Further info for you:
I tried the install with all the AVs off, and still the same issue, think it might be the native windows security causing the issue.
I tried v5.11 installer, same error.
Finally I just copied the v5.11 installed directory from another win10 pc to the current pc, at least I have it running now ;-)
Afterwards I noticed my AVAST app was outdated, I wish I had checked that before. We'll see when the next 7+ autoupdate happens if its working properly.
Very strange issue, hope its fixed..
Thanks a lot for your wonderful program, I couldn't use a pc without it!
More info:
Today it updated automatically to 5.11.2 without any issues, so hopefully everything is fixed now!